Powered by the most sophisticated LLMs with ultra-low latency. A human agent is always ready to take over when needed. Custom instructions tailored to your business. Support accessible whenever you need us.
Why Choose Mapledial
Get the best price with a hybrid system while maintaining impeccable service quality: AI handles routine requests instantly, while high value calls are seamlessly passed to trained agents. If a customer is frustrated with AI, they're immediately redirected to a human agent.
Automated appointment confirmations reduce no-shows and keep your schedule running smoothly. Our system sends timely reminders to your clients.
Let customers book appointments 24/7. Our AI handles the entire scheduling process with seamless integration into your calendar system.
Conversations feel natural with our cutting-edge LLM technology. Response times are so fast, callers won't believe they're talking to AI.
A live agent is always available to take over. If the AI can't handle a request or a caller prefers human interaction, we seamlessly transfer the call.
Our onboarding team creates tailored call playbooks specific to your business needs, ensuring every interaction aligns with your brand.
Our support team is always by your side. Get help when you need it with responsive, knowledgeable assistance.
Simple Setup
Get started in three easy steps
Tell us about your business, define your hours (including split shifts and holidays), and share your preferences.
Transfer your calls to a dedicated number we provide for you. It's that simple.
That's it! We're ready to handle your calls professionally, 24/7, with AI and human support.
Speak Your Language
Native-level fluency with Canadian business terminology and cultural context. Perfect for serving English-speaking customers across all regions.
Authentic QuΓ©bΓ©cois French with proper pronunciation and business etiquette. Ideal for Quebec businesses and French-speaking communities nationwide.
We support 30 languages to ensure that all your customers get the proper answers. Fluent in Canada's most spoken languages and ready to serve diverse communities across the country.
Industries We Serve
Specialized solutions for your industry