24/7 AI phone answering service ensures every patient inquiry and dental emergency is handled professionally. Book appointments, qualify new patients, and grow your practice even after hours.
Built for Dentists
Our AI receptionist answers your calls 24/7, ensuring you never miss a new patient inquiry or urgent dental emergency, even when your front desk is fully occupied.
Allow patients to book appointments directly through our AI. Integrates with your dental software to prevent double-bookings and reduce no-shows with reminders.
Our AI collects essential patient information, including symptoms, insurance details, and medical history, streamlining the intake process before they arrive.
Mapledial's AI asks clinically-relevant questions to assess patient pain and urgency, identifying true dental emergencies and prioritizing them appropriately.
Stop interrupted procedures from phone calls. Let Mapledial handle the intake and scheduling so your team can focus on delivering exceptional dental care.
Professional phone answering creates a great first impression. Every patient receives prompt, empathetic service that reflects your commitment to quality.
Industry Challenges
New patients calling with emergencies expect immediate info. If your staff is busy assisting with a procedure, those high-value patients call the next clinic.
Empty chairs cost dental practices thousands weekly. Manual reminder calls are time-consuming and often go to voicemail without confirmation.
Patients with pain at night need guidance. Leaving a voicemail increases their anxiety and leads them to seek emergency rooms or other clinics.
Collecting insurance and health history over the phone takes 10+ minutes per patient, creating long hold times and administrative burnout.
Real-World Solutions
The Situation: A patient calls with severe tooth pain at 8 PM. The office is
closed, and they're unsure if they need the ER.
How Mapledial Helps: AI asks clinical questions about pain, swelling, and
symptoms. It provides home care instructions or connects them with the on-call dentist.
Result: True emergencies get attention. Routine issues get next-day
appointments. No 3 AM wake-up calls for lost fillings.
The Situation: A prospect calls inquiring about cosmetic veneers and whether
insurance covers the procedure.
How Mapledial Helps: AI discusses services, collects insurance info for
verification, explains financing, and books a consultation.
Result: 35% higher new patient conversion. Complete insurance info collected
before the first visit.
The Situation: Patients overdue for cleanings need reminders, but staff time is
limited and calls go to voicemail.
How Mapledial Helps: AI handles recall calls, confirming appointments or
offering scheduling. For lapsed patients, it offers return incentives.
Result: Hygiene schedule stays full. Reactivation rate for lapsed patients
increased by 25%.
Success Stories
"We used to lose patients because we couldn't answer the phone fast enough. Now every call is answered instantly, and our chairs are consistently full. Our annual revenue increased by $180,000."
— Lakeshore Family Dentistry, Mississauga, ON
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