24/7 AI phone answering service for car dealerships. Capture high-intent leads, book test drives, and manage service department overflow while your sales team closes deals on the floor.
Built for Dealerships
Buyers shop for cars at all hours. Our AI captures lead information, trade-in details, and financing questions 24/7, so you never lose a prospect to a competitor.
Allow prospects to book test drives for specific models directly through the AI. Integrates with your sales floor schedule to ensure vehicle availability.
Our AI collects essential info: model of interest, trade-in year/make/model, and down payment readiness, helping your sales team prioritize hot leads.
Manage service appointment bookings and status inquiries, especially during morning rushes, freeing up your service advisors to handle in-person clients.
Instantly route calls to Sales, Finance, Service, or Parts based on the caller's intent, reducing wait times and improving customer satisfaction.
All lead data and call summaries can be pushed directly into your CRM (like DealerSocket or CDK), ensuring your sales team has the full context for follow-up.
Industry Challenges
During busy weekend rushes, incoming sales calls often go to voicemail. 75% of car shoppers call a different dealership if their first call isn't answered by a live person or helpful AI.
Service departments are often overwhelmed by "is my car ready" or "how much for brakes" calls. This prevents them from upsells and quality in-person interactions.
Sales teams often receive "call this person back" notes with no vehicle info. Mapledial provides the model, budget, and trade-in info upfront.
Real-World Solutions
The Situation: A customer browsing your website at 10 PM calls to ask if the
2024 SUV in your inventory is still available.
How Mapledial Helps: AI answers immediately, confirms inventory status (via
integration), collects contact info, and books a 10 AM test drive.
Result: Lead secured and test drive booked before your doors open.
The Situation: It's 8:30 AM on a Monday and your 3 service advisors are all
checking in clients.
How Mapledial Helps: AI handles incoming calls for new service bookings and
status updates, providing real-time answers based on your DMS data.
Result: Zero dropped calls and reduced stress for your service team.
The Situation: A customer calls asking about credit requirements for a specific
vehicle.
How Mapledial Helps: AI asks basic pre-qualification questions, explains the
finance application process, and sends a high-priority summary to your F&I manager.
Result: F&I manager only speaks to qualified, ready-to-buy prospects.
Join dealerships across Canada who are optimizing their lead capture with Mapledial.
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